Archive

Archive for August, 2009

Wasted Money

August 19, 2009 Leave a comment

Dear Ken
Our RV needs major TLC. The roof is black, supposed to be white, and the sides are oxidized. We haven’t moved it in 2 years. We wish to use it in our business, but need it to present well if it can. Otherwise we need to trade it in on a new one.

Wasted Money
Lake Forest, CA

Dear Wasted Money
I understand your RV must look like hell, and that your Rubber top which should be recoated every 5 years has been neglected. In my experience I have been able to make an old decrepit RV come back to life. However, you must be willing to spend the money for the work. It could take more than a days work. However, it will be obviously worth it in your case that you wont have to buy a new one as the RVs dont typically hold there value. Would have been better to maintain it on a regular basis. Wash it once a quarter or after each use. Wax twice a year. You’ll be in good shape.

Ken Mark
http://www.kensonthespot.com
http://www.kensonthespot.wordpress.com
kensonthespot@yahoo.com
714-797-5465

Prologue: RV was detailed and looks better than new. I recoated the top, compounded polished and waxed the sides, polished all metals and dressed all rubbers. Rims came out beautiful. Customer was so happy. Turns out its getting on the road for a political campaign. Lookout incumbents. I vote for Ken’s on the Spot, LOL.

Categories: Letters to Ken

Tools ‹ Kensonthespot’s Blog — WordPress

August 15, 2009 Leave a comment

Dear Ken

August 11, 2009 Leave a comment

Oh my god, I let my friend Park my Mom’s car and holy cow there are scratches all down the side from a bush.  I don’t know what to do, can you get these scratches out?

Scared Son, Orange County, Mission Viejo

Dear Scared Son,

Tomorrow morning I can go over there and perform an exterior restoration auto detail on the vehicle.  This way, the whole car will look way better and if I cannot get all the scratches out, at least the car will look better than when I began.  It’s not that you make mistakes, its that you own up to them and make amends and I applaud you for taking care of your own wreckage.

Ken Mark

www.kensonthespot.com

kensonthespot@yahoo.com

714-797-5465

 

Follow up:  I did this detail and promised 90% scratch removal.  The customer stated that I got more than 100% of the damage, as there were already scratches in the vehicle.  He said he was just gonna tell Mom that he did it for her because she was so nice to let him use the car and that he wanted to do something nice for her to express the gratitude.  As long as he felt good and Mom felt good, I did my job!!!

Categories: Letters to Ken

Carsmetics (Minor Auto Body Work)

August 11, 2009 Leave a comment

Great Prices and great work.  When it comes to minor scratches, door dings and bumper repairs, noone beats Carsmetics.  I have referred 2 clients and have heard the trumpets sounded.  Please, do yourself a favor and try them out on your next minor repair.

Contact:

California Locations:
 
  Costa Mesa
  2861 Harbor Blvd.
  Costa Mesa, CA  92626
  714-429-1600
    
       
  Lake Forest    
  25252 Jeronimo Road    
  Lake Forest, CA 92630    
  949-470-1600

Clark’s Auto Body Express

August 11, 2009 Leave a comment

Clark’s auto body express is an experienced Body Shop in Mission Viejo.  If you get in an accident, you need to call Clark before you call the insurance company.  His extensive knowledge and background afford him the knowledge to help you get the most out of your insurance as well as the best paint & body work around.  I have seen his work and heard his praises. 

Contact info:

Clark’s Auto Body Express
24002 Via Fabricante # 506
Mission Viejo, CA 92691

(949) 768-8781
(949) 716-9403  

(949) 433-1900 – Mobile
 (949) 716-9413 – Fax

Productive Learning & Leisure

August 11, 2009 1 comment

I cant say enough for this training center.  What an incredible awakening you will have in one weekend of a Mind in Business course with PL&L.  Mark Nicole their salesperson has become a personal friend and Mentor, and Phil did such a great job in helping me get through some personal issues which were standing in the way of my business success.  I liked it so much I went and took another course from Rick the following month.  If you find yourself unable to grow in a down market,  this is where the help is.  Their contact info you will find below:

Productive Learning & Leisure

www.productivelearning.com

34700 Pacific Coast Hwy # 202
Capistrano Beach, CA 92624-1349
(949) 234-0625

Ask for Mark Nicole

Poly’s Clear Tech System

August 10, 2009 Leave a comment

Polys Clear Tech System is my cleaning solution of choice and what I use in all my car washes.  It is the most advanced product made for professional detailers.  It cleans, shines and protects in one step and leaves no wax residue.  It is environmentally safe, non toxic and biodegradeable.  It is non-acidic and anticorrosive.  Very little goes a long way and the product reinforces the paint with regular use.  Check it out for those that wish to wash or detail their own cars.

www.polyscts.com

Bill Fletcher of White Ink Studio

August 10, 2009 2 comments

Bill Fletcher sells custome websites for White Ink Studio which is engaged in high end website creation at affordable prices.  Bill himself designed my website at www.kensonthespot.com .  He sat down with me and took my brochures, ideas and pictures and produced a website that only someone with extensive marketing background could do.  He asked the right questions and produced a draft the next day and by the end of the week I had my site up and running.  He continues to monitor my site for potential changes and requests my feedback for improvement even though he has already been paid.  I loved working with Bill and will continue to work with Bill in the future for my website needs.

Thank you Bill, Great Job

Contact Bill Fletcher at

White Ink Studio http://www.lightbrightlistings.com

Office Phone (949) 287-4555 x 303
Cell Phone (949) 813-3861
Fax (949) 544-0215
Dana Point, CA, 92629
Description
You have worked hard to build your business around principles of honesty, integrity, and performance. Does your web presence reflect that fact? Sometimes it takes white ink to show your true colors.

Dear Ken

August 10, 2009 Leave a comment

I have had a weird odor in my car for the last year that noone seems to be able to get rid of.  I have had many car detailers try and remove the odor but to no avail.  Do you have any ideas?

Your Client

Donna Wanta Bestincy, Orange County, Lake Forest

 

Dear Donna

I empathize with your problem as I had bought a truck with a sour milk smell I wasnt able to remove until I took the seats out and removed the carpets.  I have heard of dead rats in the air ducts and folks actually had to have a dashboard removed to get to the odor.  However, many times an odor can be treated a bit easier.  My Ne Plus auto detail service for Odor removal actually utilizes a process that not only neutralizes odors safely, but continues to neutralize odors long after I am gone.  It is actually a miracle product that ties in perfectly with an interior Detail service.  This process is only an additional $75 added to a regular interior detail price.  See my menu for details at www.kensonthespot.com .  I have seen vehicles totalled out because the cost of removing the odor was more costly than what the car was worth.  Ne’ Plus can significantly remove odors and freshen air safely without taking the car apart.  Some customers even like this service done because it creates a healthier environment in the car even when there is no detectable odor. 

Ken Mark

kensonthespot@yahoo.com

www.kensonthespot.com

714-797-5465

Categories: Letters to Ken

New Web Page at www.kensonthespot.com

Categories: Uncategorized